Help with a return or order issue
If something is wrong with your Moonlit Paws order, contact us with your order number and a description of the issue. For a damaged or incorrect item, include clear photos when we reply.
We will help you check the return instructions and eligibility applicable to your order. Contact us before mailing an item back so it reaches the correct return destination.
Before ordering, check each costume’s size guide and measure your pet. Sizing differs between costumes.